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HP Recommended
Pavilion 17
Microsoft Windows 10 (64-bit)

I have been battling with my internet provider for over a year now, yesterday they tell me my laptop is at fault! 

 

The problem is my internet speed, on wireless I get around 140mbs, but when hardwired to my router I only get 90mbs at best? My provider now tell me it is due to my ethernet adapter, it is only capable of 100mbs.

 

If this is the case, how do I increase the speed, or replace the adapter?

 

 

 

Regards

 

 

 

M

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

The following link shows specs of your machine:

 

   http://support.hp.com/lt-en/document/c04722760

 

and Yes, it only has:

 

      Integrated 10/100 BASE-T Ethernet LAN

 

as mentioned above (integrated means soldered) . Please use my previous reply for option.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

What is your Pavilion 17 ?  Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

 

It may only have 10/100 port and replace it means replace the motherboard - very expensive - Many machines now don't have (wied) NIC port (I've got a least threee machines) and my option is to use USB - 1G adapter which is similar to the following one:

 

     http://www.officeworks.com.au/shop/officeworks/p/d-link-dub-1312-usb3-0-to-gigabit-ethernet-adaptor-...


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

My Laptop details are as follows:

 

HP Pavilion Notebook - 17-g036sa (ENERGY STAR)

Model #: M3Z51EA
Serial #: [personal information removed]

HP Recommended

Hi,

 

The following link shows specs of your machine:

 

   http://support.hp.com/lt-en/document/c04722760

 

and Yes, it only has:

 

      Integrated 10/100 BASE-T Ethernet LAN

 

as mentioned above (integrated means soldered) . Please use my previous reply for option.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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