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‎08-29-2016 09:30 AM

HP Recommended
Product: HP ENVY m6-ar000 x360
Operating System: Microsoft Windows 10 (64-bit)

Hey everyone,

 

My HP ENVY m6-ar000 x360 Convertible PC wireless connection disconnects frequently. 

What can I do to resolve this?

 

thanks

bill

I am an HP employee
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-29-2016 09:33 AM

HP Recommended

Hey Bill,

 

Following our normal wireless troubleshooter is the best way to resolve almost all cases but with this specific model with the AMD processor skipping directly to making sure BIOS is updated to F.06 or newer would be necessary. 

 

 

HP ENVY M6-Ar000 X360 Convertible PCs - Wireless Connection Disconnects Frequently

http://support.hp.com/lt-en/document/c05144863

 

 

I am an HP employee.
Make it easier for others to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-29-2016 09:33 AM

HP Recommended

Hey Bill,

 

Following our normal wireless troubleshooter is the best way to resolve almost all cases but with this specific model with the AMD processor skipping directly to making sure BIOS is updated to F.06 or newer would be necessary. 

 

 

HP ENVY M6-Ar000 X360 Convertible PCs - Wireless Connection Disconnects Frequently

http://support.hp.com/lt-en/document/c05144863

 

 

I am an HP employee.
Make it easier for others to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
Was this reply helpful? Yes No
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