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HP Recommended
Pavilion x360
Microsoft Windows 10 (64-bit)

Hello HP,

 

My HP Pavilion x360 is not finding any wireless connections since I upgraded to Windows 10. I have tried turning my modem off but it is still not finding it. My HP Envy dv6 works with my modem fine and my iPhone 6plus does too. Please do you have any idea what is going on.

 

Callum

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

Hi @PledgedChain48,

 

Welcome to the HP Forums 🙂

 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.

 

As I understand you are no longer connected to the Wi-Fi network after upgrading to Windows 10,

 

Don't worry, though, as I have a few steps to resolve the issue:

 

* Uninstall and reinstall the drivers from Device Manager.

* Since you've already reinstalled drivers, I would recommend using an Ethernet cable (Wired) and update your Wi-Fi drivers using this link

* Update the bios by visiting this link or through support assistant using an Ethernet cable.

* Now try to connect to the internet wireless.

 

* For further assistance, click here

 

Here's a related HP Forum post that seemed to have helped others: Click here

 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

 

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

 

And I Hope you have a good day, Ahead.

 

Regards,

Jeet_Singh
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

 

Hi @PledgedChain48,

 

Welcome to the HP Forums 🙂

 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.

 

As I understand you are no longer connected to the Wi-Fi network after upgrading to Windows 10,

 

Don't worry, though, as I have a few steps to resolve the issue:

 

* Uninstall and reinstall the drivers from Device Manager.

* Since you've already reinstalled drivers, I would recommend using an Ethernet cable (Wired) and update your Wi-Fi drivers using this link

* Update the bios by visiting this link or through support assistant using an Ethernet cable.

* Now try to connect to the internet wireless.

 

* For further assistance, click here

 

Here's a related HP Forum post that seemed to have helped others: Click here

 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

 

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

 

And I Hope you have a good day, Ahead.

 

Regards,

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.