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‎04-09-2017 07:30 AM

HP Recommended
Product: Pavilion Notebook 15-au072sa
Operating System: Microsoft Windows 7 (64-bit)

Hi there.  I've just installed Windows 7 on this product, and of course it has erased the drivers for everything.  To begin with, I'd like to get the drivers for the wi-fi and the USB ports installed and running.

 

Here are the hardware Ids for the network controller:

 

PCI\VEN_8086&DEV_3165&SUBSYS_40108086&REV_81

PCI\VEN_8086&DEV_3165&SUBSYS_40108086

PCI\VEN_8086&DEV_3165&CC_028000

PCI\VEN_8086&DEV_3165&CC_0280

 

And here are the hardware Ids for the USB controller:

 

PCI\VEN_8086&DEV_9D2F&SUBSYS_820B103C&REV_21

PCI\VEN_8086&DEV_9D2F&SUBSYS_820B103C

PCI\VEN_8086&DEV_9D2F&CC_0C0330

PCI\VEN_8086&DEV_9D2F&CC_0C03

 

I hope that's right!  Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-09-2017 07:36 AM

HP Recommended

Hi:

 

You need these wireless, bluetooth and USB 3 drivers...

 

This package contains drivers for the Intel Wireless LAN adapter in supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78136.exe

 

This package contains the driver installation package for the Intel Bluetooth in the supported notebook models running a supported operating systems.

 

 http://ftp.hp.com/pub/softpaq/sp77001-77500/sp77324.exe

 

This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74851.exe

View solution in original post

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3 REPLIES 3

‎04-09-2017 07:36 AM

HP Recommended

Hi:

 

You need these wireless, bluetooth and USB 3 drivers...

 

This package contains drivers for the Intel Wireless LAN adapter in supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78136.exe

 

This package contains the driver installation package for the Intel Bluetooth in the supported notebook models running a supported operating systems.

 

 http://ftp.hp.com/pub/softpaq/sp77001-77500/sp77324.exe

 

This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74851.exe

Was this reply helpful? Yes No

‎04-09-2017 08:31 AM

HP Recommended

OK, that all seems to be working now.  Thanks!

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‎04-09-2017 09:30 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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