Network name not appear in my HP pavilion m4-1002TX

[Yati]

Hi Dear,

Really need your help. My lappy since 2 weeks ago cannot connect to the office network name. The network name is invisible. Connection are available but not connected. I tried all the HP PCs troubleshooting wireless network and internet but failed.

I have no idea right now. Few HP laptop with the same model in the office have a same problem.

Others network name are appear in the list & also can direct connect using usb cable. 

Please help me.

[Rankam]

Try resetting the main router/modem at your work that is not showing up. if that fails then you need to find out the name of your router/modem.  Once you figure that out you can then go to http://www.techspot.com/guides/287-default-router-ip-addresses/.  After this type in the correct numbers matching the brand name of your router/modem in your web browser.  This will bring up a settings page for your modem/router.  Look for an option called 2.4 ghz or 5.0 ghz, make sure to enable both.  After doing this your network should show up again.

[Rankam]

Make sure your router supports wireless N settings also.  If not check to see what setting the router is running on n g or b, and if their is an option to switch to N, and vice versa on your wifi card.

[Yati]

Rankam..

My router D-Link 192.681.0.1 & logged in. where i can find for an option called 2.4 ghz & 5.0 ghz

[Rankam]

Do this first try resetting the router and modem.  Unplug both for 30 seconds to a minute from the wall then replug them back in.

[Yati]

ok done unplugged & plugged after 30seconds..

Fyi, others lappy brand ie dell, acer, inovo, apple can connect the network.

[Rankam · Accepted solution]

Ok after you reset the modem the network name is still not showing up?

[Yati]

Its connected.. Thank you very much..thank you

[Rankam]

Np

[Yati]

Morning rankam, Its happen again..i follow the prevoius step but failed.