OpenVPN with HP Envy x360 Conv model aq105dx

[Chris2141]

Having problems staying connected with OpenVPN.  The connection Stops and starts about every minute or so.  I tried setting power managment for network devices to "always on" and no difference.  This also seems to occur no matter what network connection I use from this laptop (Wireless, or USB Ethernet).  I am pulling my hair out as I purchaced this device yesterday for the sole purpose of VPN to work.  My other systems (2 intel NUCs,  and ASUS laptop) work perfectly with same network / vpn settings, so the only varialbe that I have is this laptop.

Any suggestions?

Thanks!

[DavidSMP]

Hi @Chris2141 ,

I have brought your issue to the attention of an appropriate team within HP. 

They will likely request information from you in order to look up your case details or product serial number. 
Please look for a private message from an identified HP contact. 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Forum.

[Chris2141 · Accepted solution]

Please close this issue.  User error on my part.  I have multiple computers and another had a connection open on same VPN account.  With OpenVPN, this causes the connection to continually Drop and reconnect until only one connection remains open.

At this point, all in working as expected now and I am very happy with the laptop.

Thank you.

[Hammertimes]

vpn settings for using netflix  on laptop