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- The WIFI LED F12 key does not change color by enabling or di...
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02-28-2017 05:18 AM
The LED on / off WIFI F12 key is always blue, even if WiFi is turned off. As indicated by HP Support WIFI I reinstalled the driver, keyboard and BIOS, but it does not work. Thank you
Solved! Go to Solution.
Accepted Solutions
03-01-2017 06:26 AM
Hi! @Alessandro2,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
Don't worry I will try to help you out.
Did you make any software or hardware changes on your PC?
Plese update Wireless button driver, BIOS and chipset driver on your PC and check if it helps.
Click here to download wireless button driver.
Link to update BIOS.
Also, please find the link to update intel chipset drivers.
Let me know if this works!
Have a great day ahead! 🙂
A4Apollo
I am an HP Employee
03-01-2017 06:26 AM
Hi! @Alessandro2,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
Don't worry I will try to help you out.
Did you make any software or hardware changes on your PC?
Plese update Wireless button driver, BIOS and chipset driver on your PC and check if it helps.
Click here to download wireless button driver.
Link to update BIOS.
Also, please find the link to update intel chipset drivers.
Let me know if this works!
Have a great day ahead! 🙂
A4Apollo
I am an HP Employee
03-03-2017 08:36 AM
Hello, thanks for your help.
HP Wireless Button Driver did not work.
Instead updating the BIOS made the WIFI button functioning. Now pressing on and off WIFI and the LED color changes regularly. Remains faulty selection WIFI / Airplane mode function from the taskbar because the two screen icons remain active both blue.
Thank you.
AlessandroHP
03-04-2017 08:35 AM - edited 03-04-2017 08:37 AM
Hello, @Alessandro2
Thanks for the update! I'm here to help 🙂
So, the updating the BIOS did the trick? The LED light is functioning correctly now?
Let us know if you need any further assistance!
Please consider marking the post as "Accepted solutions" to help other users with the same issue to find a solution more efficiently. Click on "Thumps up" to give me "Kudos".
Visit us again if you have any concerns!
Thank you again and may you also have a great day and even better tomorrow 🙂
DVortex
I am not an HP Employee
03-06-2017 03:31 AM - edited 03-06-2017 03:46 AM
I have the exact same issue since installing the Windows 10 Anniversary Update in August 2016.
I own a HP Envy TouchSmart 15-j003sg Notebook with Windows 10.14393.693.
I have installed the latest BIOS since a couple of days after it was released, as well as the HP Wireless Button Driver 1.1.18.1 Rev 1 (the issue should have been fixed from version 1.1.15.1 onwards, as stated in the download center description: "Fixes an issue where the wireless status LED indicator light displays the incorrect status when the system resumes from sleep or hibernate mode.", HP Wireless Button Driver 1.1.15.1
The latest Intel Chipset Driver (from Intel directly) is also installed as of its release. (Also any other driver is up to date)
Some further information I've gathered so far:
When the notebook is (fully, not via hybrid boot) restated, the control LED of the F12 key works properly. It issue starts to occur when resuming sleep/hibernation and stays until another full restart.
An interesting observation is that my other (HP Pavillion DV7 6b03sg (10.14393.693) as well as the HP Compaq CQ58 (but with 10.10586.753) are not affected by this issue.
03-06-2017 08:16 AM
@Marcel93, Thanks for your response and time.
Kudos to you for trying out the steps.
As mentioned even after updating the BIOS and chipset drivers the LED indicator light displays incorrect status.
Try performing a system restore on your PC and check if it helps.
Refer this article to know how to perform a system restore.
If the issue still persists try performing a complete system recovery on your PC.
Refer this article to know how to perform a system recovery on your PC.
I'll keep an eye out for your response.
I hope you have a great day! 🙂
A4Apollo
I am an HP Employee
03-07-2017 05:10 AM
Hello, thanks for your help. Unfortunately the problem recurred again. The pc has been switched off two days and today when the wifi led did not change color by toggling wifi, is always blue, even in airplane mode, it remains blue.
03-07-2017 06:23 AM
@Alessandro2, Thanks for your response and time.
Kudos to you for trying out the steps. 🙂
As you mentioned the Wifi led did not change the color.
Try performing a system restore on your PC and check if it helps.
Refer this article to know how to perform a system restore.
Hope to hear from you soon!
Cheers! 🙂
A4Apollo
I am an HP Employee
03-07-2017 01:39 PM
@Marcel93, Thanks for your response and time.
Kudos to you for trying out the steps.
As you mentioned reinstalling windows did not fix the issue.
Try downgrading the driver on your PC to 1.1.2.1 and check if it helps.
Please find the link to download the wireless button driver.
Let me know how it goes!
Cheers! 🙂
A4Apollo
I am an HP Employee