• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Hp pavilion 15 k7r25ea#abu
Microsoft Windows 10 (64-bit)
Hi my do not have wifi. The wifi button or anything a
else disappear. There's just the Ethernet connection
I've tried to reinstall drivers with recovery manager and searching on internet but nothing appears
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Zx111

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are having issues connecting to your wireless network.

 

I’d love to help!

 

Follow the below steps to fix this issue.

 

Before proceeding with these steps, create a Restore Point.

 

- Open Control Panel, change view to Small Icons, then select "Recovery".
- After creating a Restore Point, open Device Manager.
- Open the "Network Adapter" list, and find the WiFi adapter.
- Right Click the driver, and select "Disable“ and “Re-Enable”
- Check if Wifi connects. If not, continue with the steps below.
- Open CMD as Admin:  Copy the following commands, and press enter after each one.

 

netsh int tcp set heuristics disabled

netsh int tcp set global autotuninglevel=disabled
netsh int tcp
 set global rss=enabled

netsh int tcp show global  (Check if All settings have taken effect)

 

 

 

Reboot the system and see if it works.

 

If the issue persists, follow the steps in the below link.

 

http://hp.care/2c86VnP

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

 

 

 

 

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @Zx111

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are having issues connecting to your wireless network.

 

I’d love to help!

 

Follow the below steps to fix this issue.

 

Before proceeding with these steps, create a Restore Point.

 

- Open Control Panel, change view to Small Icons, then select "Recovery".
- After creating a Restore Point, open Device Manager.
- Open the "Network Adapter" list, and find the WiFi adapter.
- Right Click the driver, and select "Disable“ and “Re-Enable”
- Check if Wifi connects. If not, continue with the steps below.
- Open CMD as Admin:  Copy the following commands, and press enter after each one.

 

netsh int tcp set heuristics disabled

netsh int tcp set global autotuninglevel=disabled
netsh int tcp
 set global rss=enabled

netsh int tcp show global  (Check if All settings have taken effect)

 

 

 

Reboot the system and see if it works.

 

If the issue persists, follow the steps in the below link.

 

http://hp.care/2c86VnP

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

 

 

 

 

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.