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HP Recommended
Pavilion Notebook 15 p246sa
Microsoft Windows 10 (64-bit)

Recently experiencing issues with wifi, dropping and disconnecting regularly by itself, having to restart laptop or router several times to be able to reconnect. The other laptop in the household (hp pavilion as well but different model) has an intel network adapter and doesnt have any issue, but this laptop has a realtek network adapter and in the past two weeks, it's been horribly frustrating and a struggle to connect. I tried to uninstall and reinstall the drivers but it didnt fix the issue. I have tried several 'solutions' seen online (untick boxes, power management...) but without any success. It looks like it may have something to do with the router itself (though it has worked normally for weeks before the trouble start), but considering the second laptop doesnt face any issue,  does anyone know if there's a fix?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The only suggestion I can offer would be to try the latest Realtek WiFi driver for W10, which is newer than the one listed on your PC's support page.

 

2023.46.1031.2016 Rev.A (26 Dec 2016)

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp78501-79000/sp78748.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

The only suggestion I can offer would be to try the latest Realtek WiFi driver for W10, which is newer than the one listed on your PC's support page.

 

2023.46.1031.2016 Rev.A (26 Dec 2016)

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp78501-79000/sp78748.exe

HP Recommended

So far it seems to have fixed the problem. Thanks a lot! 

HP Recommended

You're very welcome.

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