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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎03-05-2017 02:51 PM

HP Recommended
Product: Pavilion 17-f028ca
Operating System: Microsoft Windows 8.1 (64-bit)

The wifi on my laptop works intermittently and most of the time, I have to end up using an ethernet cable since it doesn't work. I've tried updating my wifi adapter drivers but that still hasn't fixed the issue. What do I do to fix it?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-05-2017 04:45 PM

HP Recommended

Hi:

 

The parts list for your notebook indicates that it comes with a Realtek RT8723BE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination adapter.

 

Since I don't know what driver you updated to, and the one on your notebook's support page is outdated, here is the link to the latest W8.1 wireless driver for that model wlan card...

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

2023.38.701.2016 Rev.A  Sep 9, 2016

 

http://ftp.hp.com/pub/softpaq/sp77001-77500/sp77436.exe

 

if that doesn't fix the problem, unfortunately, I wouldn't have any other suggestions for you to try.

View solution in original post

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1 REPLY 1

‎03-05-2017 04:45 PM

HP Recommended

Hi:

 

The parts list for your notebook indicates that it comes with a Realtek RT8723BE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination adapter.

 

Since I don't know what driver you updated to, and the one on your notebook's support page is outdated, here is the link to the latest W8.1 wireless driver for that model wlan card...

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

2023.38.701.2016 Rev.A  Sep 9, 2016

 

http://ftp.hp.com/pub/softpaq/sp77001-77500/sp77436.exe

 

if that doesn't fix the problem, unfortunately, I wouldn't have any other suggestions for you to try.

Was this reply helpful? Yes No
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