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HP Recommended

Hi i need help ! Fast please i have a compaq presario CQ62 and wireless dont work

i installed driver for wireless but dont work

is a BIOS problem? or anithing alse

Please i need help ! Fast !

Thanks, Alex

Sorry for my bad english !

FAST!

Update> i enter in device maneger and network controler is not installed

hardware ids >

PCI\VEN_10EC&DEV_8171&SUBSYS_1467103C&REV_10
PCI\VEN_10EC&DEV_8171&SUBSYS_1467103C
PCI\VEN_10EC&DEV_8171&CC_028000
PCI\VEN_10EC&DEV_8171&CC_0280

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

First, download and reinstall the Chipset driver on the link below.

 

http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46940.exe

 

When this has completed, restart the notebook.

 

When windows has fully reloaded, download and install the Realtek WLAN Driver on the following link.

 

http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46673.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

12 REPLIES 12
HP Recommended

Hi Alex,

 

Can you post back with the following.

 

1.  The full Model No. and Product No. of your CQ62 series notebook - see Here for a further explanation.

 

2.  The full version of the operating system you are using ( ie Windows 7 32bit ).

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

My model is cq62 220sv

My windows is Windows 7 Ultimate and 32 bit

Please help ! Thanks

HP Recommended

Hi,

 

First, download and reinstall the Chipset driver on the link below.

 

http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46940.exe

 

When this has completed, restart the notebook.

 

When windows has fully reloaded, download and install the Realtek WLAN Driver on the following link.

 

http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46673.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Thanks man ! You are the best programator !!!! Thanks a lot !!!!!!!!!!!!!!!!!!!!! UPPPP

HP Recommended

Hi,

 

You're welcome, glad it helped :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Hi i have same problem. Mi product number is: WR824EA#AKB and i have Windows 7 Home Premium 64-bit Service Pack 1

please help me 

thanks so much

HP Recommended

Please  tell me, is this solution right for my model?

HP Recommended

Please help me David please please:smileyembarrassed: 

HP Recommended

I am having same problems with my Presario same model however I am running Windows 7 Home Premium 64bit so I attempted to download links you gave but were unsuccessful which I'm assuming is due to the different windows versions, Please help

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