-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wireless Problem Compaq Presario CQ62 220 sv Here is the sol...
Create an account on the HP Community to personalize your profile and ask a question
08-28-2012 06:02 AM - edited 08-28-2012 08:11 AM
Hi i need help ! Fast please i have a compaq presario CQ62 and wireless dont work
i installed driver for wireless but dont work
is a BIOS problem? or anithing alse
Please i need help ! Fast !
Thanks, Alex
Sorry for my bad english !
FAST!
Update> i enter in device maneger and network controler is not installed
hardware ids >
PCI\VEN_10EC&DEV_8171&SUBSYS_1467103C&REV_10
PCI\VEN_10EC&DEV_8171&SUBSYS_1467103C
PCI\VEN_10EC&DEV_8171&CC_028000
PCI\VEN_10EC&DEV_8171&CC_0280
Solved! Go to Solution.
Accepted Solutions
08-28-2012 07:56 AM
Hi,
First, download and reinstall the Chipset driver on the link below.
http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46940.exe
When this has completed, restart the notebook.
When windows has fully reloaded, download and install the Realtek WLAN Driver on the following link.
http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46673.exe
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
08-28-2012 06:49 AM - last edited on 02-21-2017 10:54 PM by OscarFuentes
Hi Alex,
Can you post back with the following.
1. The full Model No. and Product No. of your CQ62 series notebook - see Here for a further explanation.
2. The full version of the operating system you are using ( ie Windows 7 32bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
08-28-2012 07:56 AM
Hi,
First, download and reinstall the Chipset driver on the link below.
http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46940.exe
When this has completed, restart the notebook.
When windows has fully reloaded, download and install the Realtek WLAN Driver on the following link.
http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46673.exe
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
08-28-2012 08:12 AM
Hi,
You're welcome, glad it helped
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-05-2017 12:38 PM
I am having same problems with my Presario same model however I am running Windows 7 Home Premium 64bit so I attempted to download links you gave but were unsuccessful which I'm assuming is due to the different windows versions, Please help
Didn't find what you were looking for? Ask the community