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‎07-21-2016 12:50 AM

HP Recommended
Product: Pavilion dv6 - dv6-6b69el
Operating System: Microsoft Windows 7 (64-bit)

Hello,
I successfully formatted and reinstalled W7 64 on my PC.
Right now, I need to reinstall the drivers, especially I need the driver for wiriless and bluethoot, but there are more than one driver that I can download on this website. What's the correct one?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-21-2016 12:47 PM

HP Recommended

Hi:

 

You need these drivers for the wireless, ethernet and bluetooth:

 

This package contains drivers for the supported Broadcom Wireless LAN Adapters in the supported notebook/laptop models and operating systems.

 

File name: sp57965.exe

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

File name: sp56167.exe

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

File name: sp61617.exe

View solution in original post

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7 REPLIES 7

‎07-21-2016 01:29 AM

HP Recommended

Hi

 

You can go ahead and check the link below, that should have most of the drivers you are looking for

 

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6-Entertainment-Notebook-PC-series/514...

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

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‎07-21-2016 01:33 AM

HP Recommended
This can't help me because I've already seen this link
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‎07-21-2016 06:44 AM

HP Recommended

Hi:

 

There is no information online regarding the model wireless network card your notebook has.

 

Please post the hardware ID for the device you see listed in the device manager as a Network Controller.

 

To find the hardware ID, click on the device labeled as a Network Controller.

 

Then click on the Details tab at the top of the Network Controller window.

 

Now you will see a Property drop down list and it will be set to Device Description.

 

Drop down on that list and select the 2nd item (Hardware ID's).

 

Post the top string of characters that you see in the window and then I will post the link to the driver(s) you need.

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‎07-21-2016 11:01 AM

HP Recommended

This is for wiriless:
[IMG]http://i63.tinypic.com/261gpw5.jpg[/IMG]

This for ethernet
[IMG]http://i63.tinypic.com/2dv7hwj.jpg[/IMG]


Waiting for reply,
Thank you

Was this reply helpful? Yes No

‎07-21-2016 12:47 PM

HP Recommended

Hi:

 

You need these drivers for the wireless, ethernet and bluetooth:

 

This package contains drivers for the supported Broadcom Wireless LAN Adapters in the supported notebook/laptop models and operating systems.

 

File name: sp57965.exe

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

 

File name: sp56167.exe

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

File name: sp61617.exe

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‎07-21-2016 12:52 PM

HP Recommended

Many thanks

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‎07-21-2016 12:53 PM

HP Recommended

You're very welcome.

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