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HP Recommended

my hp pavilion dv6 can never connect to the router at my house. every time i try to connect to it, it says that it is unable to connect. i have no issues connecting to other wireless routers and other wireless devices have no issues connecting to our netgear router. when i use ethernet it works just fine. any help or input is greatly appreciated. thank you. 

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Accepted Solutions
HP Recommended

Reset the router, there should be a pinhole sized hole in it that you can stick a paperclip in, that will reset it to the default settings and you can go from there.

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2 REPLIES 2
HP Recommended

Reset the router, there should be a pinhole sized hole in it that you can stick a paperclip in, that will reset it to the default settings and you can go from there.

________________________________________________________________________________________________________

  • I Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name
  • If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly

HP Recommended

HP NEEDS TO MAKE A PATCH FIX...BEEN TRYING TO GET SUPPORT FOR OVER 5 HOURS ON PAID SSUPPORT CASE

NETGEAR LOOKING FOR WIRELESS BUTTON THAT DOES NOT EXIST

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