hp pavilion g7-2247us Win 10 update wirless drivers

[CarlRichard]

Hi   I can not pick up 5G signal from Time warner cable.  I get the normal signal fine.  Time W says I need a upgreded driver to pu higher internet from modem.    Anyone know how to update this problem w windows 10  

thank you

Carl

[Paul_Tikkanen · Accepted solution]

Hi, Carl:

The Atheros wireless network adapter your notebook has is only capable of transmitting and receiving on the 2.4 GHz wireless network band.

It is a hardware limitation, so no driver update is going to fix the situation.

[CarlRichard]

Thank you

[Paul_Tikkanen]

You're very welcome.

[CarlRichard]

Hello again

Is the wireless adapter something a novice can replace?   If so what part would I need to purchase

thanks so much

Carl

The Atheros wireless network adapter your notebook has is only capable of transmitting and receiving on the 2.4 GHz wireless network band.

[Paul_Tikkanen]

Hi, Carl:

Replacing the wireless card in that model would be too difficult, but unfortunately, HP did not offer any dual band wireless cards for that model series.

Chapter 3, page 21 of the service manual below only lists 3 model wlan cards of which your model can only use the Atheros and Ralink one, and they are both single band cards.

http://h10032.www1.hp.com/ctg/Manual/c03593672

Also, HP employed a BIOS whitelist in that model series, which prevents users from installing any other wireless network adapter not listed in the service manual.

Installing a wireless card not listed in the service manual would result in the notebook halting on boot at the HP welcome screen until the unsupported wlan card was removed.

So, if you want dual band capability for your notebook, you would have to purchase an external usb dual band wireless network adapter.