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‎05-09-2017 03:26 AM

HP Recommended
Product: HP (15-ay024TU)
Operating System: Microsoft Windows 7 (64-bit)

Dear,

 

I Don't find Ethernet Controller in my HP (15-ay024TU) thats why i'm facing lots of problems, 
and i've tryed to install drivers in  my (15-ay024TU) this lapotop but it always fails..
.
as well as i tryed to connect my Samsung Galexy S4-19500 with my Laptop (Workbook) and i download samsung driver and install it but it cant connect.

.
2 months ago i buy this laptop..

please help me to solve these problem and drivers problem of my pc as soon as possible.
i'm really frusteted with these issues...

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-09-2017 07:56 AM - edited ‎05-09-2017 08:02 AM

HP Recommended

Hi, @Pratik_Dhabarde :

 

The support page is missing the W7 USB3 driver which you can get directly from Intel at the link below.

 

Download, unzip and run the setup application.

 

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

 

Furthermore, your notebook has a different model wlan card than the support page provides drivers for, so the W7 wireless and bluetooth drivers on the support page are of no value to you.

 

You need these wireless and bluetooth drivers...

 

The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72617.exe

View solution in original post

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4 REPLIES 4

‎05-09-2017 05:39 AM

HP Recommended

Who put Windows 7 on it? Specs say it came from the factory with Windows 10? 

 

HP does offer a full set of Windows 7 drivers, however:

 

https://support.hp.com/in-en/drivers/selfservice/hp-15-ay000-notebook-pc-series/10862300/model/11543...

Was this reply helpful? Yes No

‎05-09-2017 07:56 AM - edited ‎05-09-2017 08:02 AM

HP Recommended

Hi, @Pratik_Dhabarde :

 

The support page is missing the W7 USB3 driver which you can get directly from Intel at the link below.

 

Download, unzip and run the setup application.

 

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

 

Furthermore, your notebook has a different model wlan card than the support page provides drivers for, so the W7 wireless and bluetooth drivers on the support page are of no value to you.

 

You need these wireless and bluetooth drivers...

 

The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72617.exe

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‎05-10-2017 05:11 AM

HP Recommended

Dear 

 

Thankyou for valuable time given to me to solve my problem..

 

.

Regards,
Pratik Dhabarde (Dy.Coll)

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‎05-10-2017 07:08 AM

HP Recommended

You're very welcome.

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