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- HP Community
- Notebooks
- Notebook Wireless and Networking
- my laptop not showing my wifi network

Create an account on the HP Community to personalize your profile and ask a question
03-01-2017 09:29 AM
Hi @NITIN885,
Welcome to the HP Community, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are having connectivity issues on your HP notebook. I'll be really glad to help you with this,
To provide you with an accurate solution, I'll need a few more details:
Do you see the network adapter listed in the device manager?
Are other devices able to connect to the same network?
When was the last time it worked (date)?
Have you made any software or hardware changes on the PC?
Was there any update/reset interrupted recently?
In the meantime, let's try these steps here:
Perform a Hard reset on the notebook
Let's start by uninstalling and reinstalling the Wi-Fi drivers from Device manager.
* Since you've already reinstalled drivers, I would recommend using an Ethernet cable (Wired) and update your Wi-Fi drivers using this link
* Update the bios by visiting this link or through support assistant using an Ethernet cable.
* Now try to connect to the internet wireless.
* For further assistance, click here
Here's a related HP Forum post that seemed to have helped others: Click here
I hope this helps, Let me know how it goes for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
Regards,
Jeet_Singh
I am an HP Employee
03-02-2017 12:24 PM
It looks like you were interacting with @Jeet_singh, but he's out for the day
And I just wanted to express my gratitude for taking the time to let the community know about the solution
I'm glad you found the solution you were looking for.
And I hope both you and your product works great and remain healthy for a long time 😉
To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And accept this as the solution to help others find your post helpful.
Take care now and do have a fabulous week ahead. 🙂
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.