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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Wireless and Networking
- wireless capability is 'turned off ' :( cant turn back on

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08-03-2013 08:12 PM
Please provide the model number or product number of your notebook.
Regards,
Vidya
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08-03-2013
08:40 PM
- last edited on
02-23-2017
09:26 PM
by
OscarFuentes
Install the drivers from the following weblinks, one of the drivers would be needed for your system:
Ralink 802.11 b/g/n WiFi Adapter
http://ftp.hp.com/pub/softpaq/sp53501-54000/sp53536.exe
Atheros 2011 Wireless LAN Driver
http://ftp.hp.com/pub/softpaq/sp53001-53500/sp53261.exe
Broadcom Wireless LAN Driver for Microsoft Windows 7
http://ftp.hp.com/pub/softpaq/sp49501-50000/sp49541.exe
Press the wireless button on and start using it.
HP Notebook PCs - Setting Up a New Connection to a Wireless Local Area Network (Windows 7) |
Basic instructions for connecting a notebook, running Windows 7, to an existing wireless home network for the first time |
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
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08-03-2013 09:00 PM
08-03-2013 09:22 PM
Please check if you have wireless drivers installed and is turned on.
If not, please follow these steps:
1. In the Run box type devmgmt.msc.
2. Unknown devices would be listed as such and marked out with a yellow question mark.
3. Select the unknown device or other device for which you need drivers and right click to access Properties.
4. In the Properties window click on Details tab and select Device Instance Id or Hardware ID from the drop down.
5. An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.
6. Please provide this number so that we can suggest the appropriate driver.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
08-03-2013
10:07 PM
- last edited on
02-23-2017
09:26 PM
by
OscarFuentes
The troubleshooting steps mentioned in the following weblink might help you:
HP PCs - Troubleshooting Your Wireless Network and Internet Connection (Windows 7) |
Wireless Internet connections suddenly drop? Can't connect via wireless? Error messages when using a wireless network? These instruction might help. |
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***