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- Re: 2 drivers failed - PCI\VEN_1022&DEV_1423&CC_0806 and *HP...
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11-13-2014 10:33 AM - edited 11-13-2014 10:35 AM
Hey guys,
Newly bought - HP ProBook 455 G2 Notebook PC, running win 8.1 pro can't find these drivers.
PCI\VEN_1022&DEV_1423&SUBSYS_14231022&REV_00
PCI\VEN_1022&DEV_1423&SUBSYS_14231022
PCI\VEN_1022&DEV_1423&CC_080600
PCI\VEN_1022&DEV_1423&CC_0806
unrecognised device:
ACPI\VEN_HPQ&DEV_6007
ACPI\HPQ6007
*HPQ6007
- need to specify that i've already installed
sp65484.exe for video drives but - microsoft basic display adapter is shown with
PCI\VEN_1002&DEV_1318&SUBSYS_2234103C&REV_00
PCI\VEN_1002&DEV_1318&SUBSYS_2234103C
PCI\VEN_1002&DEV_1318&CC_030000
PCI\VEN_1002&DEV_1318&CC_0300
and sp66078.exe for the second device.
Any thoughts ?
Solved! Go to Solution.
Accepted Solutions
11-13-2014 12:42 PM
Hi:
You need this driver for the first ID:
You need this driver for the ACPI\VEN_HPQ&DEV_6007:
Graphics...
I don't even see a graphics driver listed for your model.
Try the one directly from AMD.
http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
11-13-2014 12:42 PM
Hi:
You need this driver for the first ID:
You need this driver for the ACPI\VEN_HPQ&DEV_6007:
Graphics...
I don't even see a graphics driver listed for your model.
Try the one directly from AMD.
http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
11-13-2014 02:21 PM
At the first install windows prompted two "this program did not install properly" but the unidentified disappeared
The second one worked fine also but I choose to install the AMD Chipset Drivers for I don't know what reason and now I think i have to do a windows reinstall all over again. My bad. Trying a win 8 refresh first.
Thank you for your help.
11-13-2014 02:39 PM
thought I over did it. It doesn't want to boot.
I swear these new laptops and win 8 are a lot more complicated. I'm trying for 2 days to install a good configuration.
I've tried win 7 but wifi was going 0.8 mb/s and thought i installed both the broadcom and realtek drivers, or the chipset doen't support win 7 so i went with 8 and no graphics support o.O
It started and it desinstalled several devices. 8 devices unkown >.<
Thinking of returning it.
11-13-2014 02:54 PM
Oh, you have the Realtek WLAN card.
You would use this driver for W7 x64...this is the latest one...
For W8.1...this is the latest one...
11-13-2014 04:32 PM
Hi:
I know that is the driver you need, because you can see the hardware ID for that device is supported by the driver in the setup information file which I have copied and pasted part of it below...
[Version]
Signature="$WINDOWS NT$"
Class=System
ClassGuid={4D36E97D-E325-11CE-BFC1-08002BE10318}
Provider=%AMD%
DriverVer=09/30/2013, 1.0.3.0022
CatalogFile=AmdIOV.cat
[ControlFlags]
ExcludeFromSelect=*
[Manufacturer]
%AMD_MFG% = AMDIOV,NTamd64
[DestinationDirs]
DefaultDestDir = 12
[SourceDisksNames]
[SourceDisksFiles]
[AMDIOV.NTamd64]
%IOMMU.DeviceDesc%=NULL_DRIVER,PCI\VEN_1002&DEV_5A23
%IOMMU.DeviceDesc%=NULL_DRIVER,PCI\VEN_1022&DEV_1419
%IOMMU.DeviceDesc%=NULL_DRIVER,PCI\VEN_1022&DEV_1577
%IOMMU.DeviceDesc%=NULL_DRIVER,PCI\VEN_1022&DEV_1423
%IOMMU.DeviceDesc%=NULL_DRIVER,PCI\VEN_1022&DEV_1437
%IOMMU.DeviceDesc%=NULL_DRIVER,PCI\VEN_1022&DEV_1449
%IOMMU.DeviceDesc%=NULL_DRIVER,PCI\VEN_1022&DEV_1611
See if this works...
If you didn't delete the driver file, to to the device manager and click on the PCI\VEN_1022&DEV_1423 device.
Then click on the driver tab. Click on update driver and select the Browse my computer for driver software option.
Browse to the folder that was created when you ran the file. That folder will be located in C:\SWSetup\sp67924.
Make sure the Include Subfolders box is checked and see if the driver installs that way.
Then reboot.
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