• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-22-2012 10:05 AM

HP Recommended

Hi,

 

I won't be able to see the image you've uploaded until it's been approved by a moderator, but if manually installing the driver still fails, try the following.

 

Download and reinstall the Chipset driver on the link below.

 

http://ftp.hp.com/pub/softpaq/sp54501-55000/sp54755.exe

 

When this installation has completed, restart the notebook.

 

When windows has reloaded, try downloading and installing this alternative Realtek Card Reader driver on the following link.

 

http://ftp.hp.com/pub/softpaq/sp54501-55000/sp54763.exe

 

Best regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎10-22-2012 10:21 AM

HP Recommended

Worked!

 

THANKS A LOT.... Now its working and reading sd card. 

Was this reply helpful? Yes No

‎10-22-2012 11:34 AM

HP Recommended

Hi,

 

You're welcome and good to hear it's Ok :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎12-11-2015 08:41 AM

HP Recommended

Hello,

 

I have very similar problems after resetting the computer in windows 10.

 

I installed the proximity utility but I can not open the program, windows keeps blocking it (''an administrator has blocked you from running this app' etc). I tried turning off fire wall, smart screen and running windows 7 compatibility mode). The lights of the sensor funtion now, but it seems to react differently then before.

 

Another issue is that the backlit of the keyboard does not work for the middel 2 rows...

 

Furthermore I also have one unknown device, the Hardware ids are:

ACPI\VEN_HPQ&DEV_0004
ACPI\HPQ0004
*HPQ0004

 

Take you very much in advance,

Gijs

 

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.