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- HP Community
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- Notebooks Archive
- ENVY 15 3040 nr proximity sensor drivers

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10-19-2012 02:54 AM
I have clean installed windows 7 pro in my notebook. Found and installed all drivers except for proximity sensor.Did i miss installing some driver, if yes which driver is required for proximity sensor. I tried to search but i could not find such driver. please help.
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Accepted Solutions
10-19-2012 05:19 AM
Hi,
Try downloading and installing the Proximity Sensor driver on the following link.
http://ftp.hp.com/pub/softpaq/sp56001-56500/sp56426.exe
When the installation has completed, restart the notebook.
Regards,
DP-K
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Windows Insider MVP
10-19-2012 05:19 AM
Hi,
Try downloading and installing the Proximity Sensor driver on the following link.
http://ftp.hp.com/pub/softpaq/sp56001-56500/sp56426.exe
When the installation has completed, restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-21-2012 04:02 PM - edited 10-21-2012 04:04 PM
Hi,
You're welcome
Regarding the device that's still missing a driver, do the following.
Go back into Device Manager, right click on the problem device and select Properties. Click the Details tab, choose Hardware Ids from the dropdown box and post back with the details shown under Value.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-21-2012 04:41 PM
Hi,
Download and install the Realtek Card Reader driver on the following link.
http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56908.exe
Best regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-22-2012 09:04 AM
Hi,
That's starnge as the device id is definitely for the card reader. Can you let me know if you have a 32bit or 64bit installation of Windows 7 Professional.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
10-22-2012 09:32 AM
Hi,
yeah it is strange. I am using Win 7 Pro 64-bit. The driver missing is the card reader. I insterted an sd card and it didnt read which confirmed that card reader is not working. The installation is successful but still drivers are not detected. Attached screen shot is enough to explain.
I was thinking if i should manually install the drivers forcefully. take a look at the screenshot meanwhile i'll try installing the driver manually.
