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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

hi again i managed to fix the problems with the USB.

first off looking in the device manager under USB connections
there was:
Intel(R) USB 3.0 eXtensible Host Controller

 

Hardware Ids:

PCI\VEN_8086&DEV_1E31&SUBSYS_18A5103C&REV_04

PCI\VEN_8086&DEV_1E31&SUBSYS_18A5103C

PCI\VEN_8086&DEV_1E31&CC_0C0330

PCI\VEN_8086&DEV_1E31&CC_0C03

 

there was also:

Unknown Device

 

Hardware Ids:

IUSB3\ROOT_HUB30&VID_8086&PID_1E31&REV_0004&ISD_18A5103C

IUSB3\ROOT_HUB30&VID_8086&PID_1E31&REV_0004

IUSB3\ROOT_HUB30&VID_8086&PID_1E31


I then installed this driver and all now works fine =]
downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/21129/eng/Intel(R)_US...

HP Recommended

That's good news.

 

Glad you got it to work.

HP Recommended

Hey Paul,

 

I just wanted to start out by thanking you for all the information in this thread. You've made the switch back to 7 seemless for me. 

 

I do have a question for you, or anyone else who may have had this issue. I installed the Intel HD graphics 4000 driver in the machine, and it works, but it doesnt give me the higher resolution that it did with windows 8. The max is 1366 x 768.

 

Does anyone have any solutions to increase the resolution to what it was before?

 

 

HP Recommended

You're very welcome

 

What model notebook do you have?

 

You posted under the ENVY m6-1164ca, and that model has all AMD hardware.

 

If your notebook only has the Intel graphics (not switchable), see if installing the HD 4000 notebook graphics driver directly from Intel works better.

HP Recommended

My model is the HP ENVY m6-1125dx.

 

Sorry I should have mentioned that.

 

 

HP Recommended

Hi:

 

This would be the latest Intel driver which should work on your model.

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3712&DwnldID=23106&ProductFamily=Grap...

 

I note that on the product specs page for your notebook, the display is advertised as having a maximum resolution of 1366 x 768, so I don't see how you can get any more than that, no matter what driver or operating system you use.

 

http://support.hp.com/us-en/document/c03489413

HP Recommended

Oh you are correct. That is another thing I should have checked. 

 

I am so sorry.

 

Well it seems everything is ok then. 

 

Again, I have been following this thread for some time, debating if I should go along with the change in os and you have helped to make it seemless.

 

Thank you again sir.

HP Recommended

You're most welcome.

 

No need to apologize.

 

We are here to help each other.

 

I'm glad you found the information I provided previously of value to you.

 

Enjoy your notebook running W7.

 

Best Regards,

 

Paul

HP Recommended

Thanks so much for this! I have an Envy M6 11148 CA and HATE Windows 8. Nothing but headaches! With the information here I successfully transitioned back to windows 7! Thanks!

HP Recommended

You're very welcome.

 

Glad you found the information useful to you.

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