• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-09-2012 05:36 AM

HP Recommended

Hi, Elisa:

 

Please post the hardware ID for the unknown USB device.

 

We need to find out what it is if we can.

 

Paul

Was this reply helpful? Yes No

‎03-12-2012 02:11 AM

HP Recommended

Hi

 

My notebook is hp g62. operating system :-  Windows 7  home premium 64 bit

 

my issue is unknown pci simple communications controller. given below is the Device ID, hope its helpful for easy trouble shooting

 

PCI\VEN_8086&DEV_3B64&SUBSYS_143A103C&REV_06

PCI\VEN_8086&DEV_3B64&SUBSYS_143A103C

PCI\VEN_8086&DEV_3B64&CC_078000

PCI\VEN_8086&DEV_3B64&CC_0780

 

pls advise correct device driver. since am experiencing whistling sounds while making calls over the internet.

 

thanks in advance

 

 

 

Was this reply helpful? Yes No

‎03-12-2012 02:24 AM - last edited on ‎04-18-2016 04:32 PM by HP Administrator

HP Recommended

The device is an HP HD5000s Personal Media Drive, product number RF863AA

 

http://support.hp.com/us-en/document/c00189065

 

Best regards,

 

Elisa

Was this reply helpful? Yes No

‎03-12-2012 05:09 AM

HP Recommended
never added any personal media drive. And on device manager it shows an exclamation mark agaoinst pci simple communications controller so am sure its the pci comm controler driver that is missing.

Any help ?
Was this reply helpful? Yes No

‎03-12-2012 05:51 AM

HP Recommended

Hi, Spotbug:

 

This should be the driver you need.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

 

Was this reply helpful? Yes No

‎03-12-2012 05:57 AM

HP Recommended

Hi, Elisa:

 

If that is the device, then I don't know why the drivers aren't installng.

 

Sorry,

 

Paul

Was this reply helpful? Yes No

‎03-14-2012 04:12 AM

HP Recommended

I am having same problem with PCI Simple Communications Controller.  Device Manager says no drivers are loaded.

 

I installed Windows 7 Enterprise on an HP ELiteBook 2560p.

 

The hardware IDs are:

PCI\VEN_8086&DEV_1C3A&SUBSYS_162B103C&REV_04

PCI\VEN_8086&DEV_1C3A&SUBSYS_162B103C

PCI\VEN_8086&DEV_1C3A&CC_078000

PCI\VEN_8086&DEV_1C3A&CC_0780

 

Where do I find the drivers?

 

Thanks!

Was this reply helpful? Yes No

‎03-14-2012 06:31 AM

HP Recommended

Hi, Ohcan42:

 

First install the chipset driver and reboot if you have not done so already.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Then install the IMEI driver which is for the hardware ID you posted.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

Was this reply helpful? Yes No

‎03-16-2012 08:16 AM

HP Recommended

Hi

 

I have encountered the same problem on the HP Compaq dc5800 Microtower. Here are the details of the device:

 

PCI\VEN_8086&DEV_29D4&SUBSYS_281E103C&REV_02
PCI\VEN_8086&DEV_29D4&SUBSYS_281E103C
PCI\VEN_8086&DEV_29D4&CC_078000
PCI\VEN_8086&DEV_29D4&CC_0780

Help needed.

 

Ivan-Lee

Was this reply helpful? Yes No

‎03-16-2012 08:29 AM

HP Recommended

Hi, Ivan:

 

You need the HECI driver under the Chipset listing for the operating system you are using.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3658083&lang=en&cc=us...

 

Paul

 

 

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.