Selected boot image did not authenticate. Press <enter> to continue

[liktu143]

I turned on my laptop with the same problem but when i click Enter, it automatically shuts down. What do I do now? I'm trying to see if I can work it out without bringing it in the store.

[liktu143]

how did you disable the secure boot?

[ram654]

after dng above process all iswell and when i am istalling another os it is win cant install due gpartion is not supported what to do help

[BHK6]

Hi ram654,

To clarify, you are trying to install a second operating system on your computer, is that correct? What is the exact error message that you are getting? What operating system are you trying to install and what OS do you already have installed? What is your product number?

Find your product number on a desktop:

http://support.hp.com/us-en/document/bph07555

Find your product number on a notebook:

http://support.hp.com/us-en/document/c00033108

Thank you,

[tara12]

I have tried all the below ways to get into my PC but it still won't let me in. Please help I need to get in so I can work.

[Mrstenter]

Hi Tara12,

I understand you are having issue with your computer. This document contains information on what the BIOS program is and how to use the BIOS Setup utility.

http://support.hp.com/us-en/document/bph07110

Here are some other things to check on startup. Restart the computer and click on keys.

F2  System Diagnostics will help to see if HDD is Ok.
F9  Boot Device Options to make sure you are booting to the right drive.
F10 BIOS Setup as explained in the previous document.
F11 System Recovery to recover is something is not installed correctly on Windows.

If you require further assistance please let me know your model and current operating system.
 

Hope this helps.

Thanks.

[qpgmr]

I am having the same problems. "selected boot image" message...legacy boot did not work...F11 does not work...boot from CD tells me the hard drive is locked...HELP !!!  ENVY M6 with less than one year of use!

[portuswebs]

I'm using Windows 8. The legacy solution doesn't work for me as it says on the BIOS (I also tried just in case).

My Laptop has less than a month and it's been working with performance issues since I bought it, and is not a hardware issue since it has a very decent processor and 8Gb of RAM.

The model is: 15-n007ss.

I manage to run a component test (I can't remember how I reach that window):

Type of test: System[Q]

Result: Failed

Failure ID: 6E6FT9-70X71D-MFPWXF-60XS03

This has been the worst experience I ever had with a brand new laptop, and the worst experience I had in a very long time.

[qpgmr]

You need a new hard drive. If in warranty, call support. I too failed the system test but my laptop was not in warranty. I am not sure if hp supplied hard drives have the operating system, you may need the disks or USB stick. Good luck.

[BermudaFox]

Thanks I have wasted a couple of hours on this until I read your post. Works now.