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WhaBam
Posts: 1
Member Since: ‎06-20-2013
Message 1 of 5 (9,584 Views)
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Error code 0x83c00009 nos_loader_app

I just bought a new HP 3520, and as soon as I plugged it in, that error code came up.  I can't find anything on google, and no matter what I do, it won't go away.  Help!

Regents Professor
UniProg
Posts: 4,677
Member Since: ‎12-15-2011
Message 2 of 5 (9,570 Views)

Re: Error code 0x83c00009 nos_loader_app

Hello WhaBam,

 

I tried to find something on your printer and that error code but came up empty handed as well.  On other printers, the 0x codes refer to a paper jam or cartridge error.

 

Since your printer is new, I would suggest calling in and speaking to a live rep.

 

If you live in the US, contact HP Here.

 If you are in another part of the world, begin Here.

 

Please let me know how it goes.


Good luck!

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Honor Student
Dacloser
Posts: 1
Member Since: ‎08-05-2013
Message 3 of 5 (9,402 Views)

Re: Error code 0x83c00009 nos_loader_app

I have the same printer that seemed to function perfectly for 6 months until I got the same error. However, Having some previous printer repair experience I tried a few things to bypass the code and to my suprise got one to work. Try this.  Unplug the printer...wait ten seconds...push and hold the power button in and plug the machine back in...do not let go of the power button until you see the screen flash the OX code....wait 5 more seconds and release....the system should go into normal start up mode. Mine is now business as usual. Inspect the inside of the machine to make sure you have no paper holding the sensor down, and remember paper is meant to go through a printer one way...pulling paper out from a jam where it feeds in can and will brake the sensor lever causing improper functionality permanantly. Hope this helps.

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BudSidener
Posts: 1
Member Since: ‎01-06-2014
Message 4 of 5 (8,014 Views)

Re: Error code 0x83c00009 nos_loader_app

Thank you very much. They were going to make me box my printer up and send it somewhere, and that worked like a charm.

Student
Crankee-50
Posts: 1
Member Since: ‎04-30-2014
Message 5 of 5 (5,645 Views)

Re: Error code 0x83c00009 nos_loader_app

I have tried to fix problem as sugguseted turning off holding down etc. where is the sensor located on the printer when you pull the paper carriage out.

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