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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP 9010 Pro region change from US to EU
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05-09-2024 01:50 AM
Hello, I would like some help to change the region of the printer, since local cartridges do not work.
I have the cartridges available and the printer with a pc close by to do the actions.
Solved! Go to Solution.
Accepted Solutions
05-10-2024 12:32 PM
Hi @Jotbarkis,
Welcome to the HP Support Community
I'd like to help!
I understand you moved and the printer is not accepting the new region cartridges.
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer.
To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Gaya1239 – HP Support.
05-10-2024 12:32 PM
Hi @Jotbarkis,
Welcome to the HP Support Community
I'd like to help!
I understand you moved and the printer is not accepting the new region cartridges.
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer.
To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Gaya1239 – HP Support.
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