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HP Recommended
HP DeskJet 2755e All-in-One Printer
Microsoft Windows 10 (64-bit)

The software that came with my old HP ENVY 4500 e-All-In-One Printer allowed you to specify a custom scan size. It also had a lot of options the HP Smart software the came with my HP DeskJet 2755e All-In-One Printer doesn't have.  The new software has a very poor user interface.

 

 Is there a place to download the old software and get it working with the 2775e?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @saberman ,

 

Try the next driver download for Deskjet printer:

Answer from AgathaV

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @saberman ,

 

Try the next driver download for Deskjet printer:

Answer from AgathaV

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

The link you provided installs the same lame HP Smart software not the old good scanner software.

HP Recommended

Hi @saberman ,

Ok, then try the basic driver download for Deskjet printer:

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
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