Is there a HP laserjet pro MFB series driver for Windows 8.1?

[CsGabor]

Is there a HP laserjet pro MFB series driver for Windows 8.1?

[Andr-1611]

Hello @CsGabor ,
Welcome to the HP Support Community!

Are you looking for this software package HP LaserJet Pro MFP M28/M29/M30/M31w Printer Full Software Solution ?

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”.

[CsGabor]

Thanks, I have already installed it, does not work with Windows 8.1 (64 bit).

[Andr-1611]

Hi,

Any error messages or error codes?
Can we get a screenshot?

Regards
Andreas

[CsGabor]

No message at all. I start printing from Word, everyting seems OK, the driver shows very shorty a content, but the printer remains silent. The Word comes back like after errorless printing.

[Andr-1611]

Which connection was chosen?

[CsGabor]

I tried both. It works neither with usb cable nor through wifi connection. From smartphone it works excellently through wifi. So the problem is the windows driver.

[Andr-1611]

Try this

The HP software must be completely uninstalled and removed of the system.

Then proceed as follows:

Check the system for

• TuneUp`s
• Optimization Tools
• Cleanup Tools

disable them, better uninstall them. Next...

1. Disconnect printer/scanner from computer- Disable WLAN and/or remove the USB or LAN cable.- Do not switch off the printer >> unplug the power cord from the socket!
2. right-click Start, search for "control panel" and open "Programs and Features"
   uninstall all HP printer software > via "Programs and Features"
   more Infos here: "Uninstall the HP printer software (Windows)"
3. right-click Start, search for "control panel" and open "Devices and Printers"
   In the "Devices and Printers" window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
4. Restart the PC
5. Close all programs
6. Change File-Explorer-Settings:View > Options > "Change folder and search options" > Tab "View"
   • enable > Show hidden files, folders and drives
   • uncheck > Hide protected operating system files (Recommended)
   OK
7. search for "HP [printer name]" and delete all this folders
8. Empty the TEMP folders
   A) C:\Users\[Your user account]\AppData\Local\Temp\
   B) C:\Windows\Temp\
system files cannot be deleted!
9. Reconnect the printer to the power supply and switch it on (if this does not happen automatically)
10. Please note: WLAN has to be deactivated!
11. Restart the PC
12. Close all programs
13. Open up the run command with the "Windows Key + R" key combo > in folder Downloads click on the EXE, see above.

Via USB, means wait until the installation asks to connect the printer/scanner.

Document error messages, even better is a screenshot and upload here.

The network configuration or the type of connection can be changed later.

Note:

Change the File Explorer settings again -

• enable > Don`t show hidden files, folders or drives
• click button > Hide protected operating system files (Recommended)

OK

Regards
Andreas

[CsGabor]

Thanks a lot. That is what I hoped to awoid. I doubt I will do it ever. I'd prefer to print from my phone.