Is there a way to return to the driver that came with the machine and avoid HP involvement?

[Sid48]

HP Officejet Pro 7740 wide format printer. S/N = [Personal Information Removed], Product # = G5J38A. Is there a way to return (install) the original driver that came with the machine and allowed me to control print/scan/copy from my PC without HP "smart" involvement?  I should not have to sign in to HP to use the printer functions. Thanks , Sid48

[Dragon-Fur]

@Sid48 

True - HP Smart (Windows and Mobile) requires that you sign into the application using your HP Account credentials.

Other scan and print options do not require this step.

Copy is a function of the printer.

I believe what you want is the Full Feature Software / full driver printer software.

Your printer supports using Easy Start to install the software for the printer.

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

• Home Page - HP Easy Start 
• Open Category Software and Drivers 
• Topic: Software-Utility 
• Download-and-Save  the current version of the Easy Start wrapper to install your print software 
• If using USB:  Disconnect the USB cable between the printer and computer before installing the software.

• Right-Click on the downloaded package and "Run as Administrator" to start the installation

• Select to install the “Full Driver” / “Full Feature Software”
• If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
• After the software is installed, Restart the computer and log in.

Notes >> Easy Start... The Journey

1. Full Administrator Rights are required to complete the HP Software installation.
2. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
3. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
4. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.
5. Full driver includes print and scan functions supported by your printer and provides the access to the printer features on which other applications / software might depend.

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After the software is installed, two icons are added to your Desktop.

Example

Printer_Assistant_Shortcut_Icon_on_Desktop_2

Examples

Reminder:  Your printer software look different from the example.

HP Scan

9025_HP_Scan_menu_JPEG_More_Image_All_2

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When called from within other print software / applications, Printing Preferences might be called "Preferences" , "Properties", "More Settings" , or similar.

Example

Control Panel > icon view > Devices and Printers >

Right-Click Printer > Printing Preferences

9025_Printing_Preferences_Everyday_1

References / Resources

HP Smart for Windows

HP Smart is an application available in the Microsoft Store

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR Open and Read >>> HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

• HP Smart requires that you sign into the application using your HP Account credentials.
• Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
  •  FAQ examples: 
    • What are the requirements to use the HP Smart app?
    • Which printers are compatible with the HP Smart app?
    • Why do I need to sign in or create an account to use the HP Smart app features?
  • Older versions of the HP Smart app no longer support the login feature.
  • Update the application to the latest version to access / use HP Smart

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 7740 Wide Format All-in-One Printer series 

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