Its been 9 months since this driver update issue was lodged through HP and still waiting for a fix

[Paul_Peters]

Hi Support, can someone tell me is it normal for HP technical support to keep closing case nos and reopening them for the same problem that has been going for 9 months now? Who is the contact at the top of the tree and by passing the current service managers that are obviously not doing their job.

[Dragon-Fur]

@Paul_Peters 

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