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‎05-11-2024 08:51 AM

HP Recommended
Product: HP PageWide Pro 477dw Multifunction Printer

Hi.

I have a problem with my PageWide Pro 477dw MFP (firmware MAVEDWPP1N001.2412E.00).

 

I don´t know since when this problem came up. If I open the EWS on my Win11 client nothing happens when I click on "Login". So I don´t have a chance to enter the account information. Tried Firefox and Edge (even with IE compatibility).

If I open the EWS on my smartphone the login mask shows up and I can login with the admin-user.

 

Is someone having an idea why this is not working?

 

Thanks.

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