Remove Printer option not available

[FamilyFirst13]

I have quite a few old devices that I want to remove from my HP Smart account but I cannot find the option to remove them. I have checked the app and the browser version of my account. None of them allow me to select the device, options, remove. My only option is Printer Options, Manage Printer Settings, then Add a printer to HP Smart. 

[Dragon-Fur]

@FamilyFirst13 

Welcome to the HP Community --

I've managed to find an remove a disconnected device -- and I've read just as often that the option is just not there for others trying to do the same thing.  Unfortunately, so far I've not found an archived screenshot of the task.

I can offer the following --

At the least, you can likely remove the unwanted printer from your master "My Devices" list in your HP Account.

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HP Account - Management / Device Lists / Warranty and Product Information

Add / Delete devices in your

HP Account - Login / Dashboard

Scroll to the bottom of the web page to change the region.

HP My Devices list, Cases, Warranty information, How-to / Troubleshooting, Product and Service information, Add or Delete a device

HP_Account_Dashboard_7

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 “HP Smart / HP Connected” - Printers added to ePrint / Print Anywhere

Management / Options

HP Smart / HP Connected – Sign in / Create Account

Note:  Website might take 1-10 seconds to open

Click Flag to switch to your region

Account Dashboard

Select Printers > In Solutions > Other Solutions >

If the printer is listed, whether or not it is marked "Disconnected" >

Select the Printer > Change Settings > Look for and select Remove Printer

Example > Right side of the illustration

HP_Smart_Connected_Edit_ePrint_Address_4

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

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