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‎12-14-2020 08:14 PM

HP Recommended
Product: Deskjet 6940
Operating System: macOS 10.15 Catalina

As of oct 23 I am unable to print to my wired network hp6940 from my Mac but pc works fine. I have tried everything but the Mac complains about every up driver I have tried and marks it as malware.

 

since deskjet6940 does not support AirPrint, I cannot use that work around. The Mac recognizes it fine but cannot print since driver are blocked by filter.

 

I know the issue is related to revoked cert, however would greatly appreciate any workaround or solution. When is HP expected to release a solution.

 

Thank you

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-14-2020 10:27 PM

HP Recommended

Hi,

Please follow below steps to uninstall any current drivers:

https://support.hp.com/us-en/document/c06960563

 

Next, download and install below drivers for your printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/ASU/HPPrinterDrivers5.1.dm...

 

Once completing the installation, open System Preferences > Printers & Scanners and press the plus sign, select your printer and then select your printer model within the Use drop-down menu and try printing.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎12-14-2020 10:27 PM

HP Recommended

Hi,

Please follow below steps to uninstall any current drivers:

https://support.hp.com/us-en/document/c06960563

 

Next, download and install below drivers for your printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/ASU/HPPrinterDrivers5.1.dm...

 

Once completing the installation, open System Preferences > Printers & Scanners and press the plus sign, select your printer and then select your printer model within the Use drop-down menu and try printing.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎12-16-2020 06:11 PM

HP Recommended

Thank you. It worked!!!! 

Was this reply helpful? Yes No
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