• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP DeskJet 2742e All-in-One Printer

Can someone please help me, I bought the HP Deskjet 2742e for scanning purposes using the document feeder. I have installed, printer is working great however it's not allowing me to scan using the document feeder.  I keep downloading the full driver but still unable to use the document feeder.  Can someone please tell me if I read this printer incorrectly and it will only scan using the glass?  Thank you.

1 REPLY 1
HP Recommended

@Swaze 

 

Welcome to the HP Community --

 

It is true --

Printers in this class, including this one, do not have / support Scan with ADF.

 

Product Specifications for the HP DeskJet 2742e All-in-One Printer (26K70A) 

Section Paper handling - ADF

Automatic document feeder capacity
No

 

Section Scan

Scan technology
Contact Image Sensor (CIS)
Scan resolution, hardware
Up to 1200 x 1200 dpi
Levels of grayscale
256
Bit depth
24-bit
Scanning options (ADF)
Not Applicable
Maximum flatbed scan size (metric)
216 x 297 mm
Maximum flatbed scan size (U.S. standard)
8.5 x 11.69 in
Twain version
Version 2.1

 

and

User Guide 

Start on Page 56

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP DeskJet 2742e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.