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‎10-06-2016 09:46 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I can't install my hp color laserjet pro m277dw printer on my windows 10 computer. Any suggestions? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-07-2016 11:13 AM

HP Recommended

Hello @Scottro, Greetings!
 

Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips.

 

I understand you are having issues while installing your LaserJet printer on your Win 10 computer. I will certainly do my best to help you.

 

What is the error that you are getting while installing the printer? Where you able to connect the printer to the network?

 

Alternatively, please check http://hp.care/2dQkgAr to get installation guidelines. If the printer is not found while during the installation perform the steps mentioned here: http://hp.care/2dQk7Nl

 

Please let me know whether that works for you. Thank you!

Cheers 🙂

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎10-07-2016 11:13 AM

HP Recommended

Hello @Scottro, Greetings!
 

Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips.

 

I understand you are having issues while installing your LaserJet printer on your Win 10 computer. I will certainly do my best to help you.

 

What is the error that you are getting while installing the printer? Where you able to connect the printer to the network?

 

Alternatively, please check http://hp.care/2dQkgAr to get installation guidelines. If the printer is not found while during the installation perform the steps mentioned here: http://hp.care/2dQk7Nl

 

Please let me know whether that works for you. Thank you!

Cheers 🙂

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Was this reply helpful? Yes No

‎10-09-2016 03:31 PM

HP Recommended

Thanks for your assistance.  The Printer is installed.

Was this reply helpful? Yes No

‎10-10-2016 06:52 AM

HP Recommended

Hello @Scottro,

 

Great stuff! Glad to know that you were able to fix the issue.

 

Please consider marking my post as "Accepted solutions" to help other users with the same issue to find a solution more efficiently. 

 

Visit us again if you have any concerns!

Thank you 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Was this reply helpful? Yes No
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