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HP Recommended
HP all in one desktop 23-r110
Microsoft Windows 10 (64-bit)

 I have and HP all in one( Windows 10 operating system) hooked to a Epson 545 workforce printer. My other computer on the  home network is an HP desktop ( with windows 7 operating system) hook to an HP Photosmart 7520 series printer. The problem is the HP Photosmart 7520 Has set itself as a Fax-HP Photosmart 7520 series printer on the All in one computer. It will not print from the all in one as a fax How do I set the printer as just a printer, not a fax machine.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you go to Control Panel > Printers and Devices > HP Photosmart 7520 series printer.> Right Click on "Set as Default printer" and select the non-Fax printer.

 

If no printer is selectable, then would suggest that you uninstall and reinstall the FULL feature software.

 

1. Uninstall the software in your computer
2. Download and save the FULL feature software (do not install it online)


The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.


3. Install the FULL feature “Saved” software

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

If you are not sure how to do this, the following resource will walk you through the steps:

How to Uninstall Download & Reinstall a Printer software


Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

2 REPLIES 2
HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you go to Control Panel > Printers and Devices > HP Photosmart 7520 series printer.> Right Click on "Set as Default printer" and select the non-Fax printer.

 

If no printer is selectable, then would suggest that you uninstall and reinstall the FULL feature software.

 

1. Uninstall the software in your computer
2. Download and save the FULL feature software (do not install it online)


The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.


3. Install the FULL feature “Saved” software

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

If you are not sure how to do this, the following resource will walk you through the steps:

How to Uninstall Download & Reinstall a Printer software


Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



HP Recommended

Installed printer drivers on other computers in network then connected printer.  This worked

Thank you Ed

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