Printer

[Bastai09]

After installing windows 10, cant install the HP driver for deskjet 1220c as no driver is made available from the HP websit.

i dont know what to do, where can i find the driver? i am using only HP's products such as printer and scanners since year 2000. what help can be provided please. Thank you

[greenturtle · Accepted solution]

Hi,

Thanks for using the HP forum.

Follow these steps (Blue Dot) to get the IN-OS drivers for your printer.

1. Go to Devices and Printers > Add a printer 

 

1. Select "Add a local printer"

 

1. Use an existing port (could be Dot 4 or USB port)

 

1.  Click on "Windows Update"  (may take a while to update) and then "HP"

 

1.  Scroll until you find your printer model.

 

1. Click "Next" and walk through the rest of the steps to install your printer.

Do let us know if that helps.

Thanks.

[jimmyjarv]

I followed your advice but the test document did not print.

The Control panel-Printer page indicated 1 doc and Error

What now please

Jimmyjarv

[jimmyjarv]

Tried your advice again AND IT WORKED

Many thanks

Jimmyjarv

[jimmyjarv]

Tried your advice again AND IT WORKED

Many thanks

Jimmyjarv

[greenturtle]

Hi @jimmyjarv,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!