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‎11-01-2016 02:45 PM

HP Recommended
Product: HP Envy laptop
Operating System: Microsoft Windows 10 (32-bit)

I used HP support to get my new HP M252DW software working on Saturday, 29 October 2016. Noticed that after used the Indian software support that I have a new application on my PC, Called TrueKey which is some type of password saver. I did not install this and am concerned that the support tech installed it. I had to let him take control of my PC in order to fix my issue. Should I uninstall this application or what?

 

Ken Horton

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-01-2016 03:35 PM

HP Recommended

If you don't know what it is... uninstall it now.

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2 REPLIES 2

‎11-01-2016 03:35 PM

HP Recommended

If you don't know what it is... uninstall it now.

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‎11-04-2016 09:11 AM

HP Recommended

I did delete it, but discovered later that this TrueKey was an app that was installed by McAfee when they did an auto update to my AV. This happened szme day as call to HP support. Thanks for the help.

 

Ken

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