HP8625 printer will not connect to M2100 Verizon MIFI

[pbarnett]

HP8620 printer will not connect to Verizon MIFI2100 5G hotspot. This printer is able to connect to an older Verizon MIFI.  Verizon MIFI do not have WEP keys that I can change. I changed the printer to default settings. It recognizes the M2100 device but cannot connect to it.

[sandytechy20]

@pbarnett

Welcome to the HP support community.

I understand that you are getting printer connectivity issues, and I am glad to assist you.

Restore the printer to the original network settings 

1. From the printer control panel, touch and slide your finger across the screen, touch Setup, and then touch Network Setup. 

2. Touch Restore Network Defaults, and then touch Yes. A message appears stating that the network defaults have been restored. 

3. Touch OK. 

4. Print the network configuration page and verify that the network settings have been reset.

Use the Wireless Setup Wizard from the printer control panel display to set up wireless communication.

1. From the printer control panel display, touch and slide your finger across the screen and then touch Setup. 

2. Touch Network Setup. 

3. Touch Wireless Settings. 

4. Touch Wireless Setup Wizard. 

5. Follow the display instructions to complete the setup.

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.

[pbarnett]

Thanks to the HP community for trying to help with this problem. It was never resolved even after following suggestions, so we connected via hardwire. Thanks anyway.