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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet Pro M1217nfw Multifunction Printer
Microsoft Windows 10 (64-bit)

I changed my router, wifi name, and wifi password. I restored my computer to all defaults and used WPS to try and connect to the my new wifi. The printer connects partially as the radio button is still blinking blue. I have tried to open a webpage to use EWS to set and or change the password of the printer to align with my new network. I am stuck at this point.

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