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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Officejet Pro 8600 e-All-in-One Printer - N911a
Microsoft Windows 7 (64-bit)

Everything passed on Wireless Network Test Results except Under Settings:  -- Filtering           "FAIL"    is what is listed. 

All other settings say "PASS"

 

All other printers (HP) in our home work just fine.   The 8600 worked fine until about 2 weeks ago after the network went out.  After it came back on the 8600 hasn't allowed us to set it up again!!!

 

Thanks if you may have a solution.

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