6230 won't print

[wheelc14643e]

My HP 6230 is only printing blank paper - how do I fix this?

[Jeet_singh]

Hi @wheelc14643e,

Welcome to HP Forums, this is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out 🙂

I understand your HP OfficeJet Pro 6230 printer prints only blank pages. I'll be really glad to help you with this,

Please make sure that the printer is connected directly to the wall outlet and not to the surge protector.

Remove all the ink cartridges and then try to perform a hard reset on the printer.

* With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

* Remove USB cable, if present.

* Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

* Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

* Turn on the printer and wait till warm-up period finishes and the printer is idle.

* Now insert the ink cartridges and then try to print a test page and check if it works.

Let’s first try and make a “photocopy” to determine whether the issue is with the printer or not. Place a document on the scanner glass and choose “Copy” option. If the printer is making a good copy, then the printer hardware is fine.

Next thing, I would suggest here is to follow the steps suggested in the support document - Fixing Poor Print Quality - Click here

I hope this helps. Let me know how it goes for further assistance.

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Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

[iPeter]

hi wheelc14643e,

I understand that your printer is printing blank pages.

I would like you to click here to follow the steps suggested in the support document for troubleshhoting this issue.

I hope this information is helpful.