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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Archived Topics
- Printers Archive
- Re: Black not printing
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01-18-2014 01:32 PM
My problem IS NOT SOLVED with the black not printing. It sounds like many, many have this problem. Good luck with a consumer union action. The printer is made in China. They are assembled by slave labor and then imported by HP. Most products from China are of very low quality, but HP can have them manufactured super cheap. That is how they make big dollars and pay their executives huge compensation packages. They also do not service chronic problems. Too expensive, so they basically leave the consumer holding a worthless piece of plastic, with a lot of money tied up in ink cartridges. Customer service is not considered, it's all about the bottom line and just lip service, no customer service. After reading reviews, it is hard to find a printer that has reliability. I am still searching, but it is frustrating not to have found any. If any have a specific manufacturer and model proven to be reliable please post. Thanks
01-18-2014 08:26 PM - last edited on 01-19-2014 10:15 AM by MC_Remington
Here's an option.... And I'm speaking as a consumer and NOT an HP TRASH Drone....
If you HAVE to buy their over priced flower pots.... DO NOT REGISTER THEM! That is how they get you and KNOW WHEN your warranty is up so they TRASH your printer REMOTELY causing you to have to pay out more $$$ in the hopes you'll purchase MORE of their garbage. Hopefully someone.... {Content Removed}
01-19-2014 11:36 AM
--sobos I did all that and cleaned the print head and nothing worked. The colored ink will print but not black. Bought a new printer and it wasn't an HP thanks to their lack of help with this problem so many are having with their printers.
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