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- Re: HP Officejet 6500 E709n printer - black ink not printing
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05-01-2012 01:23 PM
I'm having all of these same issues and have tried all the troubleshooting, etc.
The printer was working fine this morning and then I ran the driver update and all of a sudden the black ink is not working!
Why isn't anyone from HP helping us out,??? it seems as though this is a common problem for this printer and its updates!
05-02-2012 04:10 PM
I was the proud owner of a HP: Officejet 6500 and all of a sudden could not print with the black cartridge. After going through all the motions already mentioned I gave up. I needed a printer and went out and purchased a new one.
Good luck to all of those ahead of me.
05-05-2012 10:52 AM
Remove all the ink cartridges - remove the print head, left lever on right side - use isopropyl alcohol and clean the print surface (metal grids) using Q Tips - re-install print head, then cartridges - Printed perfectly after cleaning
05-06-2012 03:19 PM
@mzmetz wrote:I recently replaced 4 ink cartridges. Now my black ink does not print and maybe others are not printing as well. I do see blue on the page, but none others. Please help!
Try the steps in this post.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
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05-06-2012 10:30 PM
I have the same problem. Black ink not printing and this is NOT a alignment or cleaning or new ink issue. I know this because this is a networked computer. My windows 7 64 machines all now display this problem, any other computer on my network, including a mac prints fine.
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