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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

Hi jmccarty42, 

 

Glad to hear the IP address has resolved the issue. Have a wonderful day.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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@pcwizard wrote:

Hi deanp,

 

Follow the steps below to map the card reader

1. Insert memory card into the printer
2. Open My Computer
3. Click on Map network drive
4. Choose desired Drive letter, and then enter \\192.168.0.111\memory_card in the folder
5. Click finish, and the drive will open to access the files


What is " desired Drive letter"?

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