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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎07-26-2020 07:04 PM

HP Recommended
Product: HP Envy 4520
Operating System: Microsoft Windows 10 (64-bit)

How do I get my HP Envy printer 4520 to show 'Kindle' in the drop-down box? I want to send documents to a Fire tablet by using this method.

5 REPLIES 5

‎07-29-2020 01:25 PM

HP Recommended

@malgaff, Welcome to HP Support Community!

 

Are you trying to scan from the printer to the amazon fire tablet?

 

Keep me posted.

 

TEJ1602
I am an HP Employee

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‎07-30-2020 09:38 AM

HP Recommended

Yes. I have followed the instructions on doing it, but no designated-instructions site has worked. No 'Send to Kindle' appears in my printer's drop-down list.

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‎07-31-2020 11:16 PM

HP Recommended

@malgaff

 

This requires remote assistance.

 

Please reach out to the HP Support in your region for further course of action.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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‎08-01-2020 10:47 AM

HP Recommended

I tried three times to log in to HP's ‘remote assistance', and three times I was required to change my HP password, which for many years I had been successfully using my original one. Of course, after the three unsuccessful log in password-changes, I gave up.  

 

And so, thanks--for nothing.

 

MG

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‎08-02-2020 05:31 AM

HP Recommended

@malgaff

 

I have sent you a private message with additional information to contact the HP Support team in your region. Kindly check the same.

Keep me posted or any other assistance.

KUMAR0307
I am an HP Employee

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