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Locked

‎02-04-2021 06:34 PM - last edited on ‎07-14-2021 04:24 PM by Moderator

HP Recommended
Product: Pavilion
Operating System: Microsoft Windows 10 (64-bit)

Recently bought HP OfficejetPro8710 laptop. My fax was working, now is lock

Category:
1 REPLY 1

‎02-09-2021 10:27 AM

HP Recommended

@Rafael21 

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Are you getting any error while sending or receiving fax?
  • Did you check the phone line connections?

While you respond to that, let's try these steps: 

Reset the printer: With the printer turned on, disconnect the power cable from the rear of the printer and the wall outlet, wait 30 seconds, and then reconnect the power cable.
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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