HP2752 small copies

[Margiefly]

HP 2752 printer.   I was making copies and printer started reducing the originals and printing small.,  It will not stop.  Please help.  thank you

[Rachel571]

Hi @Margiefly,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your HP 2752 printer is having an issue with the copy settings, particularly the scaling. Here's a step-by-step guide to help you troubleshoot and fix the problem:

Step 1: Reset the Copy Settings

Often, resetting the copy settings can resolve issues with incorrect scaling.

1. On the printer control panel: Look for a settings or setup button.
2. Navigate the menu: Find an option like 'Copy setup' or 'Reset settings'.
3. Reset to default: Choose to reset the settings to default, which should return the copy size to 100%.

Step 2: Manually Adjust the Copy Size

If resetting doesn't fix the issue, try manually adjusting the copy size.

1. Place the original on the scanner glass.
2. On the printer control panel: Press the copy button and then look for a settings or options button.
3. Adjust the scale: There should be an option for resizing or scaling the copy. Set this to 100% or 'Actual Size'.

Step 3: Check for Paper Size and Type Settings

Ensure that the paper settings match what is loaded in the printer:

1. On the printer control panel: Go back to settings and find 'Paper Setup'.
2. Select the correct paper size and type: Make sure it matches the paper you have loaded in the printer.

Step 4: Firmware Update and Printer Restart

Sometimes, updating the printer’s firmware can resolve unusual behavior:

1. Check for updates: Visit HP’s official website, find your printer model, and check for firmware updates. Download and install if available.
2. Restart the printer: Turn the printer off, wait for a few seconds, then turn it back on. This can help to reset any temporary glitches.

Step 5: HP Print and Scan Doctor (For Windows Users)

If you're using a Windows PC, HP provides a tool called HP Print and Scan Doctor that can diagnose and resolve printing and scanning problems:

1. Download and run the tool: Go to the HP Support site, download HP Print and Scan Doctor, and follow the instructions to run it.
2. Follow the on-screen instructions: The tool will check your printer for issues and attempt to fix them automatically.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support