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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP LaserJet Pro M1217nfw Multifunction Printer

Hi

When I turn on the printer, it goes initializing over and over. 

I cannot print anything, nor make a copy or scan. 

On screen : Attention light and flash before stating "intializing"

 

see video https://youtu.be/MRVFqyo8WO4

 

Thanks for any help

1 REPLY 1
HP Recommended

I thougth it was fixed by Super NVRAM reset (ie when booting press alltogether the right arrow and the red cross).

 

After restarting it, the initializing loop is back again.

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