Mobile faxing

[Kanepooh]

How do I setup an faxing account through hp I really need that service that’s the reason why I purchased this printer 

[Elohi_NR]

Hi @Kanepooh,

Welcome to the HP Support Community. 

I'd be happy to help you! 

Use Mobile Fax in the HP Smart app :

1. Make sure your mobile device or computer is connected to a network. Launch the HP Smart app and sign into or create your HP Account.

2. Select the Mobile Fax tile. If you do not see the Mobile Fax tile, enable it as follows: 

● On a mobile device: Tap Personalize Tiles, tap the Mobile Fax toggle to enable the tile, and then go back to the Home screen. 

● On a Windows 10 device: Click Settings, select Personalize Tiles, and click the Mobile Fax toggle to enable the tile. Then, go back to the Home screen. 

● On a Mac device: From the menu bar, select HP Smart >Personalize Tiles. Set the Mobile Fax option to On. 

NOTE: Mobile Fax is available in specific countries/regions. 

If you do not see a Mobile Fax option in the Personalize Menu, Mobile Fax might not be available in your country/region.

3. Fill out the necessary mobile fax information. 

4. To add a cover page, tap the Add a cover page toggle, and then type a subject and message. 

5. Scan the item you want to fax using your printer or mobile device camera or attach a supported file type. 

Send the fax when ready. Your fax will be securely delivered and you can track the status in the HP Smart app

You may also refer to this User Guide. 

Keep me posted for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.