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HP Recommended
HP OfficeJet Pro 8710

Had this printer for several years.  Prints fine.  Scanning gives loud grinding noise now. Happens whether scanning from feeder or flat glass deck. Feeder jams sometimes too.

 

HP Support page gives authorized repair centers near me but when I contact them, none do repairs on regular Deskjet - only on fancy large format printers.  Even Best Buy would not accept it at a store for non-warranty repair.

 

I figure some moving parts need to be replaced.  I am pretty handy with basic repairs - do work on washing machine, for example.  Is this something that I can do?  ANy resources you use?

 

Or is there a trick to finding an authorized service center?

 

 

1 REPLY 1
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Hi @pyrchz3,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To get this fixed, you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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